About shipment

We will process shipment within Seven business days after verifying your payment and inform tracking number within Ten business Days.

 

Important Notes: 

Each country has their own customs rule and duty and customs fees is not included in the order.

 

I want to buy a product, but why is the shipping cost more expensive than the product?

 Our product prices do not include any shipping charges and are true factory wholesale prices. Shipping charges vary based on order weight and will be displayed at checkout. If the purchase quantity is small, the shipping cost may be more expensive than the value of the goods. The larger the purchase volume, the lower the average shipping cost per product. As the purchase quantity increases, the shipping cost will be cheaper than the product. In other words, the more you buy, the better the deal.

Estimated delivery time:

UPS/DHL/Fedex: one week to two weeks.

China EMS: two weeks to four weeks.

China post air mail: three weeks to six weeks.

Delivery time is estimated but not guaranteed. Different countries, different delivery time.There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company. Counting from the day of your payment, if the goods have not been received within 60 days, please do not dispute. 

Our default shipping method is China Post. If you need to send DHL, FEDEX, UPS, please contact customer service for delivery cost.

We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

 

CAN I CANCEL MY ORDER?

You can cancel your order without penalty! You must cancel your order within 24 hours of payment for the cancellation to be applied. All you need to do is send us an email with the subject "Cancel". If payment has been made more than 24 hours ago, the order cannot be canceled.